Family Health Care provides comprehensive services to
promote better health.
In addition to comprehensive medical care,
the clinic provides dental care, individual and family counseling, disease specific and dietary education, fitness opportunities,
health-related legal assistance, and literacy and social services assessments and referrals.
Direct Health Services for
the entire family
- General Medical Services
(Including Treatment for chronic illnesses such as HIV, Hep C, Diabetes, etc.)
- Mental Health Therapy
- Dental Care
Additional Support Services
Services assessments (assistance with Medicare, Medicaid applications, referrals)
Assistance Program (preparation of pharmaceutical company assistance applications)
Education and Advocacy (for those with diabetes, HIV, Hep C, obesity, etc.)
for Ryan White (federal assistance for those with HIV)- Case Managers based at FHC through the Good Samaritan Project
- Specialty Referrals through WyJo Care (see links)
Family Health Care serves:
- Pregnant patients, babies, patients with HIV, Hepatitis, cancer, diabetes and other illnesses/diseases.
- The ratio
of females to males is 1.05.
- FHC does not ask our clients to declare their race, but those we serve mirror
the population in the areas in which are clinics are located. Many of the patients walk to the clinics. The primary zip codes
we serve are 66101 and 66103.
About 20% of the population of these zip codes describe themselves
as multi-racial, others include about 50% White, 25% Black, 4% Asian, and 1% Native American with about 40% reporting as Latino.
More about our wrap-around services:
Family Health Care serves people in our community with special
needs or who have difficulty accessing direct health care.
- FHC patients often have no insurance coverage, or they may have
very limited insurance that does not cover out-patient care regardless of how extensive it may be. In situations which require
significant resources (management of severe chronic illnesses such as HIV, Hepatitis or cancers) they are often left out.
Family Health Care serves those without insurance with a sliding scale.
- Some FHC patients have mental health issues, retardation or damage
from head injuries and require assistance navigating the health system due to cognitive deficits. Family Health Care provides
additional assistance to help patients get the medications and other supports they need. Simple supports such as having a
live answering service rather than a complicated phone tree makes the difference in access for some people.
- Those who cannot read
well are often left out because they cannot do simple things like following instructions on a medicine bottle. Family Health
Care has a culture of supporting those who don't read well. Staff from the front desk through the medical assistants have
been trained to recognize and help when patients are not able to read. FHC provides assessment, referrals and individual tutoring
to support reading improvement and we go a step further to assist adults to acquire their GED or high school diploma in order
to improve their lives.
number of patients FHC serves identify as gay, lesbian, or transgendered and may have experienced medical services with prejudice
which is often uncomfortable and can put them at risk for delayed or missed diagnoses. Family Health Care staff are chosen
for their abilities and sensitivities to the needs of patients.
for Transgendered people considering treatment:
How Family Health Care views the “Informed Consent”
concept for transpeople.
Informed consent is a term that has long been used in medical systems to indicate a patient-
- has been evaluated as being competent to make decisions to accept
or reject medical recommendations and
been given appropriate information with which to make those decisions.
There is a movement within the transgender community for use of a model called “Informed Consent”
to access hormone therapy. Responsible people have used this as a means of encouraging medical practitioners to prescribe
hormone therapy without requiring simultaneous psychotherapy. Others have interpreted this to mean that people should be given
hormone therapy on demand without any evaluation.
The current clinical guidelines by World Professional Association
for Transgender Health are flexible and include recommendations for care of intersex and gender non-conforming people as well
as people who wish to access medical interventions.
At Family Health Care, we believe that an individual’s
experience of their identity should guide treatment. We do not generally require extensive psycho-therapy before prescribing
hormones. We do require consultation and a full history and physical evaluation which may include laboratory testing and usually
takes more than one visit.
There are some
cases in which there are coexisting mental health concerns that must be distinguished from gender dysphoria in order to provide
appropriate treatment. [A case: Jer is an individual who is transgendered, but also has dissociative personality disorder.
After psychiatric treatment for more than two years to stabilize the personality disorder, hormone treatment was initiated
and this patient has done well for more than fifteen years (including marriage and becoming an adoptive parent.)]
There may be medical
conditions or other contraindications to immediate treatment. At FHC we work in conjunction with each patient to establish
the most appropriate and safest treatment for the individual.
There is also a broad range of
gender nonconformity which does not always result in gender dysphoria or discomfort, and does not always require medical interventions.
In addition, there are people who have mental illness in which gender issues may play a role and for whom hormonal therapy
is not appropriate. At Family Health
Care, depending on the individual situation, most patients who request hormone treatment for their self-identified gender
diagnosis receive confirmation and treatment within the first few weeks of evaluation (generally not at the first visit).
However, there are some individuals who have less clarity or who may have other medical or psychiatric reasons to delay treatment.
These are medical decisions
which will be decided, discussed and reviewed with the patient at Family Health Care.